Help Center/ Customer Engagement Center/ User Guide/ Tenant Administrator Guide/ Robot Management and Configuration Guide/ Configuring the Preconfiguration Intelligent Flows/ Configuring the Intelligent Agent Assistant/ Intelligent Agent Assistant Flow Description/ Greeting Resource Templates

Updated on 2025-11-07 GMT+08:00

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Greeting Resource Templates

Resource templates in the first response of the intelligent agent assistant flow can be configured and modified by the customer or preconfigured by the business personnel based on the customer requirements.

Choose Flow > Orchestration and click Edit corresponding to the agent assistant flow.
Click the first response diagram element to view the response template name on the right.
Choose Resource > Resource Template.
Click Edit next to the template described in 2.
On the Edit Template page, modify the template as required and click Confirm.

Parent topic: Intelligent Agent Assistant Flow Description

Previous topic: Intelligent Agent Assistant Flow Description

Next topic: Configuring the Intelligent Information Matching Flow

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