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Help Center> My Account> User Guide> Partner> Requesting Association with a Partner
Updated at: May 16, 2022 GMT+08:00

Requesting Association with a Partner

Customers can contact HUAWEI CLOUD partners to obtain invitation links or QR codes. Then customers can click the links or scan the QR codes to complete the registration and association.

After a customer is associated with a partner in reseller model, the customer account is automatically frozen. In this state, the customer cannot purchase, renew the subscription to, change, or properly use resources. To normally run services, the customer must contact its partner to set a monthly budget and unfreeze its account.


  • A customer cannot be associated with a partner if the customer:
    • Registers with HUAWEI CLOUD (China).
    • Has been associated with another partner.
    • Has signed a special contract with HUAWEI CLOUD, such as offline directly-signed contract, authorized telemarketing contract with discounts, or directly-signed special offer contract.
    • Is a consulting partner or the one that is applying to become a consulting partner.
    • Has registered for more than seven days or has cash expenditure records.
    • Has unpaid bills.
  • A customer cannot be associated with a partner in reseller model if the customer:
    • Has signed a professional service contract with HUAWEI CLOUD.
    • Has valid reserved instances (RIs).
    • Are using an enterprise master or member account.
  • A customer cannot be associated with a partner in referral model if the customer:
    • Has a different registration country from the partner.
    • Has a different signing entity from the partner.
  • If a customer associates with a partner in reseller model, customer's cash coupons:
    • Can only be used to deduct customer's expenditures generated before the association.


  1. Click the invitation link sent by the partner or scan the QR code sent by the partner.
  2. Read the Instructions for Associating with a HUAWEI CLOUD Partner and select I have read and agree to the terms and conditions.

    This step is required only for the reseller model.

  3. Associate with the partner.

    • Registering a new HUAWEI CLOUD account to associate with a partner
      1. Click Register for Association to go to the account registration page.
      2. Select Country/Region, set Password and Email, enter the email verification code, and click Register.
    • Using an existing HUAWEI CLOUD account to associate with a partner
      1. Click Login for Association.
      2. On the login page, enter your account name and password, and click Log In.

  4. Select I have read and agree with the HUAWEI CLOUD Customer Agreement, Privacy Statement, and Instructions for Associating with HUAWEI CLOUD Partner. (You can also choose to enable services later.). Click Enable.

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