Arrears

If your account is in arrears, your cloud resources will enter a grace period and then retention period. For details about how to handle service suspension due to arrears, see Resource Suspension and Release.
You can view the arrears information of your account and pay the arrears in Billing Center.

With pay-per-use billing, fees are deducted based on the billing cycle of each billing item. If your account balance is insufficient, the fee cannot be deducted in the previous billing cycle, resulting in arrears of Live.
If your account is in arrears and the retention period has expired, your account and resources will be frozen even if you purchased a Live package before the arrears. You can top up your account to unfreeze the package.
If your account is in arrears but the retention period has not expired, your Live domain names will be frozen but not deleted. Topping up the account can automatically unfreeze the domain names.
If your account is in arrears and the retention period has expired, your Live domain names will be frozen but not deleted. After topping up your account, you need to submit a service ticket to apply for unfreezing Live, including the frozen domain names.