Updated on 2025-04-17 GMT+08:00

Arrears

If bills are not paid when the usage of your expenditure quota reaches or exceeds 100%, your account goes into arrears. Pay your bills in a timely manner to ensure your resources can run normally.

Reasons of Arrears

If bills are not paid when the usage of your expenditure quota reaches or exceeds 100%, your pay-per-use resources enter a grace period.

Impacts of Arrears

If your account is in arrears, KVS services are not stopped immediately. Your resources enter a grace period.

If bills are not paid during the grace period, your resources enter a retention period and get frozen, meaning you cannot do any operations on them.

If bills are not paid during the retention period, your resources will be deleted, and data cannot be restored.

Figure 1 KVS resource lifecycle

Dealing with Arrears

If your account is in arrears, your cloud service resources will enter a grace period and probably a retention period. For more information, see Resource Suspension and Release. View the amount due in the Billing Center and pay the bills by referring to Make Repayments.