Auto-Renewing a DataArts Insight Instance
Auto-renewal can prevent DataArts Insight instances from being automatically deleted if you forget to manually renew them. The auto-renewal rules are as follows:
- The first auto-renewal date is based on when the DataArts Insight instance expires and the billing cycle.
- The auto-renewal period of a DataArts Insight instance depends on the subscription term. For example, if you select a 3-month renewal period, your instance is automatically renewed for three months every time before it expires.
- You can enable auto-renewal any time before a DataArts Insight instance expires. By default, the system will make the first attempt to charge your account for the renewal at 03:00, seven days before the expiry date. If this attempt fails, it will make another attempt at 03:00 every day until the subscription is renewed or expires.
- After auto-renewal is enabled, you can still renew the instance manually if you want to. After a manual renewal is complete, auto-renewal is still valid, and the renewal fee will be deducted from your account seven days before the new expiry date.
- By default, the renewal fee is deducted from your account seven days before the new expiry date. You can change this auto-renew payment date as required.
Prerequisites
The yearly/monthly DataArts Insight instance is not expired.
Enabling Auto-Renewal During Purchase
You can enable auto-renewal on the instance purchase page. For more information about instance purchase, see "Purchasing a DataArts Insight Instance with Customized Configurations".
Enabling Auto-Renewal on the Renewals Page
- Log in to the DataArts Insight management console.
- Hover over Billing in the upper part of the console and choose Renewal from the drop-down list.
The Renewals page is displayed.
- Select the search criteria.
- Click Auto Renewals. On this tab, you can view the resources for which auto-renewal has been enabled.
- You can enable auto-renewal for resources in the Manual Renewals, Pay-per-Use After Expiration, and Renewals Canceled pages.
- Enable auto-renew for yearly/monthly resources.
- Enabling auto-renew for a single resource: Select the DataArts Insight instance for which you want to enable auto-renew and choose More > Enable Auto-Renew in the Operation column.
Figure 1 Enabling auto-renew for a single resource
- Enabling auto-renew for multiple resources at a time: Select the DataArts Insight instances for which you want to enable auto-renew and click Enable Auto-Renew above the list.
Figure 2 Enabling auto-renew for multiple resources
- Enabling auto-renew for a single resource: Select the DataArts Insight instance for which you want to enable auto-renew and choose More > Enable Auto-Renew in the Operation column.
- Select a renewal period, specify the desired auto-renew times, and click Pay.
If auto-renew is enabled on the Renewals page, the auto-renew period is subject to the selected renewal period and auto-renew times. For example, if you set New Auto-Renew Period to 3 months and Auto-renewals to Unlimited, your subscription is automatically renewed for three months before it expires.Figure 3 Enabling auto-renew
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