Help Center> Huawei HiLens> FAQs> Other> What Can I Do If the System Displays a Message Indicating that the AK/SK Pair Is Unusable?
Updated on 2022-08-18 GMT+08:00

What Can I Do If the System Displays a Message Indicating that the AK/SK Pair Is Unusable?

Issue Analysis

An AK and SK form a key pair required for accessing OBS. Each SK corresponds to a specific AK, and each AK corresponds to a specific user. If the system displays a message indicating that the AK/SK pair is unavailable, it is possible that the account is in arrears or the AK/SK pair is incorrect.

Solution

  1. Use the current account to log in to the OBS console and check whether the current account can access OBS.
    • If the account can access OBS, rectify the fault by referring to 2.
    • If the account cannot access OBS, rectify the fault by referring to 3.
  2. If the account can access OBS, click the username in the upper right corner and select My Credentials from the drop-down list. Then, follow the instructions provided in Access Keys to check whether the AK/SK pair is created using the current account.
    • If the AK/SK pair is created using the current account, submit a service ticket.
    • If the AK/SK pair is not created using the current account, replace the AK/SK with those of the current account by following the instructions provided in Access Keys.
  3. If the account cannot access OBS, check whether it is in arrears.
    • If the account balance is insufficient, top up the account. For details, see How Does a Common HUAWEI CLOUD Customer Top Up an Account?.
    • If the account is not in arrears and the system displays a message indicating that the resource reservation is overdue, submit a service ticket to request OBS resources.

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