Help Center> Service Tickets> API Reference> Before You Start> Overview

Updated on 2022-07-15 GMT+08:00

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Overview

OSM is a customer service system that supports HUAWEI CLOUD's after-sales services. After-sales service personnel process (consulting or technical fault reporting) service tickets submitted by HUAWEI CLOUD customers via telephone, official website, and app on the OSM.

This document describes how to use APIs to perform service ticket related operations, such as creating, deleting, and querying a service ticket. For details about all supported operations, see API Overview.

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