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Partner Support Plans
Partner Support Plans
- Service Overview
- Price Details
- User Guide
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FAQs
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General
- Can a Partner Support Plan Be Shared Among Multiple Users?
- What Does a Partner Support Plan Provide?
- How Do I Configure Account Permissions to Grant O&M Personnel Only the Ticket Permission but Not Other Management Permissions of the Partner Account?
- How Do I Submit a Problem?
- How Long Does It Take to Get a Response?
- How Long Does It Take to Solve My Problem?
- What Languages Are Supported for the Partner Support Plan?
- Which Regions are Partner Support Plans Available In?
- Can I Obtain Professional Services, Such As Cloud Migration and Event Management Service, Free of Charge After Purchasing a Partner Support Plan?
- Billing
- Change History
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General
- General Reference
Copied.
Renewing a Partner Support Plan
Scenario
Your partner support plan is about to expire and needs to be renewed.
Procedure
- Log in to the management console as a partner member account.
- In the upper right corner, choose Support > Support Plan. The Plan Details page is displayed.
- On the Partner Support Plan page, click Renew to go to the renewal management page.
Figure 1 Renew
- Select a renewal duration, check the renewal amount, and click Pay.
Figure 2 Pay
- On the payment page, select a payment method and click Next.
Figure 3 Selecting a payment method
- On the payment confirmation page, confirm the payment amount and click Make Payment.
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