Updated on 2025-08-29 GMT+08:00

Manual Renewal

Renewing a Subscription on the Console

  1. Log in to the console.
  2. Click in the left navigation tree and choose MacroVerse aPaaS > KooPhone.
  3. On the instance list page, renew an instance in either of the following methods:

    • Individual renewal: Click More > Renew in the Operation column of the desired instance.
    • Batch renewal: Select the check boxes of the desired instances, and click Renew in the upper left corner.

  4. In the displayed dialog box, click OK. The Renew page is displayed.
  5. Select a renewal duration and optionally select Renew on the standard renewal date. Confirm the price and click Pay.

    Figure 1 Confirming renewal

  6. Select a payment method and make your payment. Once the order is paid, the renewal is complete.

Renewing a Subscription in Billing Center

  1. Log in to the console.
  2. On the top navigation bar, choose Billing > Renewal. The Renewals page is displayed.
  3. Set the search criteria.

    On the Manual Renewals, Auto Renewals, Pay-per-Use After Expiration, and Renewals Canceled tabs, you can view the resources to be renewed.

    You can move all resources that need to be manually renewed to the Manual Renewals tab. For details, see Enabling Manual Renewal.

  4. Manually renew resources.

    • Individual renewal: Click Renew in the Operation column of the desired resource.
      Figure 2 Individual renewal
    • Batch renewal: Select the check boxes of the desired resources, and click Batch Renew in the upper left corner.
      Figure 3 Batch renewal

  5. Select a renewal duration and optionally select Renew on the standard renewal date. Confirm the price and click Pay.

    Figure 4 Confirming renewal

  6. Select a payment method and make your payment. Once the order is paid, the renewal is complete.

Setting the Same Renewal Day for Yearly/Monthly Resources

If your instances have different expiration dates, you can set the same renewal day to make it easier to manage renewals.

In Figure 5, a user sets the same renewal day for two resources that will expire on different dates.

Figure 5 Setting the same renewal day for resources with different expiration dates

For details, see Setting a Renewal Date.