Help Center/ Service Tickets/ API Reference/ Before You Start/ Overview

Updated on 2022-07-15 GMT+08:00

View PDF

Overview

OSM is a customer service system that supports HUAWEI CLOUD's after-sales services. After-sales service personnel process (consulting or technical fault reporting) service tickets submitted by HUAWEI CLOUD customers via telephone, official website, and app on the OSM.

This document describes how to use APIs to perform service ticket related operations, such as creating, deleting, and querying a service ticket. For details about all supported operations, see API Overview.

Parent topic: Before You Start

Previous topic: Before You Start

Next topic: API Calling

Feedback

Was this page helpful?

Helpful Not helpful

Provide feedback

Thank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.

The system is busy. Please try again later.

Which of the following issues have you encountered?

Content is inconsistent with the product UI

Unclear descriptions

Lack of examples or code

Incorrect steps

Can't find what I need

Lack of best practices

Feedback (optional)

0/500

Select at least one type of issue, and enter your comments or suggestions.

Enter a maximum of 500 characters.

Submit Cancel

For any further questions, feel free to contact us through the chatbot.