Help Center/ Workspace/ User Guide（Administrator）/ Users/ Creating a User
Updated on 2023-12-04 GMT+08:00
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Creating a User

Scenarios

This section describes how to add a user on the console and assign desktops to the user.

When the exiting AD domain is used, before creating a user, you need to create a user on the AD server.

Procedure

  1. Log in to the management console.
  2. In the navigation pane, choose User Management > User.

    The User page is displayed.

  3. Click Create User.

    The Create User dialog box is displayed.

  4. Enter the user information, as shown in the following table.

    Creating a User

    Parameter

    Operation

    Activation method
    • User Activation
      • You need to enter the username, email address, or mobile number. After the user is created, the system sends the user login information (access address, enterprise ID, username, and password) to the email address or mobile number.
    • Manager Activation
      • Enter the username and password. Keep the password secure.
      NOTE:

      If your tenant connects to the enterprise AD, the Manager Activation method is unavailable by default.

    Select an activation method as required.

    User Activation > Manual Input
    • User name is used for user authentication during desktop login.

      Naming rules:

      • The name can contain 1 to 20 characters.
      • A name containing only digits is allowed.
      • The name can contain uppercase letters, lowercase letters, digits, periods (.), hyphens (-), and underscores (_), and must start with a lowercase letter or uppercase letter.
      • This field cannot be left blank.
    • Email is used to receive desktop provisioning emails and related notifications.

      Rules for verifying an email address:

      • Enter a valid email address through system verification.
      • The value can contain a maximum of 64 characters.
      • This field cannot be left blank.
    • Phone is used to receive desktop subscription emails and related notifications.
      Mobile number verification rule:
      • [+][Country/Region code][Mobile number]
      • For a mobile number of your country/region, you can omit [+][Country/Region code] and directly enter the mobile number.
      • The mobile number can contain spaces, slashes (/), and hyphens (-).

    1. Set Activation method to User Activation.

    2. Select Manual Input.

    3. Set the username, email address, and mobile number, enter the description as required, and set the account expiration time.

    4. Click Add user.
    NOTE:

    Enter the email address or mobile number, or both.

    Manager Activation > Manual Input
    • User name is used for user authentication during desktop login.

      Naming rules:

      • The name can contain 1 to 20 characters.
      • A name containing only digits is allowed.
      • The name can contain uppercase letters, lowercase letters, digits, periods (.), hyphens (-), and underscores (_), and must start with a lowercase letter or uppercase letter.
      • This field cannot be left blank.
    • The initial password is authenticated when a user logs in to the desktop. Keep the initial password secure.
      • The password contains 8 to 32 characters.
      • The value can contain uppercase letters, lowercase letters, digits, and special characters !@$%^-_=+[{}]:,./?
      • The password cannot be the username or the reverse username.
    • Email is used to receive desktop provisioning emails and related notifications.

      Rules for verifying an email address:

      • Enter a valid email address through system verification.
      • The value can contain a maximum of 64 characters.
      • This field cannot be left blank.
    • Phone is used to receive desktop subscription emails and related notifications.
      Mobile number verification rule:
      • [+][Country/Region code][Mobile number]
      • For a mobile number of your country/region, you can omit [+][Country/Region code] and directly enter the mobile number.
      • The mobile number can contain spaces, slashes (/), and hyphens (-).

    1. Set Activation method to Manager Activation.

    2. Select Manual Input.

    3. Set the username and initial password, enter the mobile number, email address, and description as required, and set the account expiration time.

    4. Click Add user.
    NOTE:

    Enter the email address or mobile number, or both.

    User Activation > Batch import
    • Upload the users recorded in the table and create them in batches.
    1. Click Download Template on the right of Import user information to download the user list template.
    2. Enter the serial number, username, email address, mobile number, expiration time, and description in the table as required.
    3. Click Upload to upload the user list that has been filled in as required.
    4. Click Confirm creation.
    NOTE:

    The size of the file to be uploaded cannot exceed 1 MB. A maximum of 200 records can be uploaded at a time. Only .xlsx and .xls files are supported.

    Manager Activation > Batch import
    • Upload the users recorded in the table and create them in batches.

Parent topic: Users