Key Operations Supported by CTS
Scenarios
With Cloud Trace Service (CTS), you can record operations associated with Service Tickets for future query, audit, and backtracking.
Prerequisites
You have enabled CTS.
Key Operations Recorded by CTS
Operation |
Resource Type |
Trace Name |
---|---|---|
Creating a service ticket |
case |
createCase |
Deleting a service ticket |
case |
deleteCase |
Canceling a service ticket |
case |
cancelCase |
Closing a service ticket |
case |
closeCase |
Rating a service ticket |
case |
createScores |
Confirming an authorization |
authorization |
confirmAuthorizations |
Rejecting an authorization |
authorization |
rejectAuthorizations |
Canceling an authorization |
authorization |
cancelAuthorizations |
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