Updated on 2024-09-06 GMT+08:00

Setting Monthly Budgets for Customers

A distributor can set monthly budgets for the customers associated with its resellers. The budget will automatically restore in the next month.

Procedure

  1. Log in to Huawei Cloud as a distributor.
  2. In the drop-down list of your account name, click Partner Center to go to the Partner Center.
  3. On the top navigation bar, select Sales > Customer Business > Customer Management.
  4. Locate the row with target customer and click Set Budget in the Operation column. On the displayed Set Budget page, set Budget Type to Monthly Budget.

    • Automatic account freezing
    • Manual account freezing

    • You can select multiple customers and click Set Budget above the customer list to batch set budgets for multiple customers at the same time.
    • When you set a monthly budget for a customer, set Account freezing upon monthly budget exhaustion to Automatic or Manual. Automatic indicates that the system automatically freezes an account upon budget exhaustion. For details about how to manually freeze an account, see Freezing Customer Accounts and Resources.
    • If a customer account is frozen, the customer cannot purchase resources. You can unfreeze the customer account by selecting Unfreeze Now and clicking OK.
    • To view the monthly budget adjustment record, click Adjustment Record on the displayed Set Monthly Budget page.
    • You can authorize your resellers to create or revoke budgets for their customers. For details, see Setting Account Freezing and Budget Setting Permissions for Resellers.

  5. Enter a value and click OK.

    When a customer is associated with a partner by reseller model, the customer account is frozen by default. When the account is frozen, the customer cannot purchase, renew the subscription to, change, or properly use the resources. The partner can select Unfreeze Account when setting the monthly budget for the customer to unfreeze the account.

    A message is displayed indicating that the monthly budget has been set successfully.

    If partners have enabled the verification code function, a verification code is required to verify the identity.

  6. Click OK.