Help Center/ Partner Center/ User Guide/ Distribution Partner Program/ Distributor/ Sales Management/ Authorizing a Reseller to Place Orders and Perform O&M on the Behalf of Customers
Updated on 2024-11-26 GMT+08:00
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Authorizing a Reseller to Place Orders and Perform O&M on the Behalf of Customers

You can assign permissions to your resellers to place orders and perform O&M on behalf of their customers and can also revoke the permissions as needed.

Procedure

  1. Log in to Huawei Cloud as a distributor.
  2. Click Partner Center in the drop-down list of your account name.
  3. On the top navigation bar, select Sales > Channels > My Resellers.
  4. Grant permissions.

    Locate the row with target reseller and toggle on the switch in the Permissions for Placing Order and Performing O&M on Customer's Behalf column.

  5. Select I have read and agree to the Huawei Cloud Distributor Commitment Letter for Operation on Customers' Behalf, enter the verification code, and click OK. After a reseller is authorized by you, they also need to request customer authorization to place orders and perform O&M on customer's behalf.

    • When you authorize your resellers for the first time, you need to select I have read and agree to the Huawei Cloud Distributor Commitment Letter for Operation on Customers' Behalf.
    • Only authorized resellers can place orders and perform O&M on behalf of their customers.

  6. Revoke permissions.

    Toggle off the switch in the Permissions for Placing Order and Performing O&M on Customer's Behalf column, enter the verification code, and click OK.

Parent topic: Sales Management