Help Center/ Partner Center/ User Guide/ Distribution Partner Program/ Distributor's Resellers/ Customer Business/ Customer Management/ Placing Orders on Customers' Behalf
Updated on 2024-09-06 GMT+08:00
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Placing Orders on Customers' Behalf

You can place orders to purchase yearly/monthly resources or pay-per-use resources on behalf of your customers associated in the reseller model.

Currently, you are allowed to place orders to purchase the following cloud services for your customers: ECS, EVS, and EIP.

Prerequisites

A partner must obtain customer authorization before placing an order on behalf of a customer associated in resale model.

Procedure

  1. Log in to Huawei Cloud as a reseller.
  2. In the drop-down list of your account name, click Partner Center to go to the Partner Center.
  3. On the top navigation bar, select Sales > Customer Business > Customer Management.
  4. Locate the row with the target customer associated in the reseller model and choose More > Place Order on Customers' Behalf in the Operation column.

  5. In the displayed dialog box, click OK.
  6. On the Select Products page, select a cloud service and place an order as prompted.

    When you place orders on a customer's behalf, your partner account will be switched to the customer account. To switch the account back, click Switch Role.

Other Operations

You can query the orders of yearly/monthly resources placed on customers' behalf in Customer Business > Customer Orders. You can also query pay-per-use resources provisioned on customers' behalf by clicking More > View Resources in Customer Business > Customer Management.

Parent topic: Customer Management