Help Center/ Partner Center/ User Guide/ Distribution Partner Program/ Distributor's Resellers/ Customers/ Customer Management/ Request Authorization from a Customer
Updated on 2026-04-20 GMT+08:00
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Request Authorization from a Customer

Before configuring resources, purchasing products, and managing them for customers associated by reseller mode, a reseller needs to contact its distributor for authorization of order placement and O&M on behalf of the customers and then obtain the authorization from the customers. The reseller can perform these operations on behalf of the customers only after the customers agree.

Procedure

  1. Access the Customer Management page.

    a) Log in to Huawei Cloud as a reseller.

    b) Click Partner Center in the drop-down list of your account name in the upper right corner.

    c) In the top navigation bar, select Sales > Customers > Customer Management.

  2. Locate the target customer and click More > Request Authorization in the Operation column.

    You can search for customers by whether the account is automatically frozen, association type, association time, customer name, customer account, customer ID, account manager name, month-to-date expenditure, resource expiration date, mobile number, budget usage, or customer tag.

  3. Click OK.

  4. A message is displayed, indicating that the authorization request has been sent to the customer. The customer can manage authorization requests in My Account > My Partner. For details, see Managing Authorization Requests of Partners.
Parent Topic: Customer Management