Querying Service Ticket CC

Updated on 2025-02-10 GMT+08:00

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Query the service ticket CC email addresses.

GET /v2/servicerequest/carbon-copy-emails

**Table 1** Request header parameters
Parameter	Mandatory	Type	Description
X-Auth-Token	Yes	String	Specifies the user token. It can be obtained by calling the IAM API (value of X-Subject-Token in the response header). Minimum length: 1 Maximum length: 5000
X-Language	No	String	Specifies the language environment. The value is a common language description character string, for example, zh-cn. It is zh-cn by default. Some internationalization information, such as the service ticket type and name, is displayed based on the language environment. Minimum length: 1 Maximum length: 32
X-Time-Zone	No	String	Specifies the time zone. The value is a common time zone description character string, for example, GMT+8. It is GMT+8 by default. Time-related data is processed based on the time zone of the environment. Minimum length: 1 Maximum length: 32

Status code: 200

**Table 2** Response body parameters
Parameter	Type	Description
cc_email_info	IncidentOrderCCEmailInfoV2 object	Indicates the information of the last CC email.
mc_email_infos	Array of strings	Indicates the CC email information. Minimum length: 1 Maximum length: 32

**Table 3** IncidentOrderCCEmailInfoV2
Parameter	Type	Description
user_id	String	Specifies the user ID. Minimum length: 0 Maximum length: 64
customer_id	String	Specifies the customer ID. Minimum length: 0 Maximum length: 64
cc_email	String	Indicates the email where the operation occurs. Minimum length: 0 Maximum length: 5000

None

Status code: 200

Response of status code 200

{
  "cc_email_info" : [ {
    "user_id" : "123",
    "customer_id" : "123",
    "cc_email" : "123"
  } ],
  "mc_email_infos" : [ "123", "456" ]
}

Status Code	Description
200	Response of status code 200

Parent topic: Ticket Query

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