Configuring Approval Settings

Overview

Users can configure the change type, change level, review process, and reviewer.

Creating an Approval Configuration

1. Log in to COC.
2. In the navigation pane on the left, choose Change Ticket Management > Change Configuration. On the displayed page, click Create Approval Configuration.
   Figure 1 Creating a review configuration
   

3. Enter the approval configuration content and click Submit.
   Figure 2 Setting the review configurations
   

1. Basic Information

One change type and multiple change classes can be selected at a time.

2. Approval Configuration

The approval name is automatically generated.

The approver is determined by the scheduling scenario and scheduling role.

Approval rule: one person through or fully approved

3. Adding Multiple Approval Levels

Note: A scheduling role takes effect only after the reviewer is configured. If the reviewer is not specified, the change request cannot be submitted.

Modifying the review configuration

1. Log in to COC.
2. In the navigation pane on the left, choose Change Management > Change Configurations. On the displayed page, locate the target record, click Modify in the Operation column to modify the review configuration information.
   Figure 3 Modifying review configuration
   

Deleting review configuration

1. Log in to COC.
2. In the navigation pane on the left, choose Change Management > Change Configurations. On the displayed page, locate the target record, click Delete in the Operation column to delete the review configuration information.
   Figure 4 Deleting review configuration