Resource Operation Tickets

Prerequisites

When you perform operations on ECS instances, RDS DB instances, BMS instances, and Flexus L instances, the system generates a service ticket.

Scenarios

View the ECS, RDS, BMS, and FlexusL service tickets on Cloud Operations Center.

Procedure

1. Log in to COC.
2. In the navigation pane on the left, choose Task Management > Execution Records and click the Resource Operation Tickets tab.
3. You can search for tickets by ID, ticket type, start time, and status.
   Figure 1 Resource operation Tickets
   
   

   Status: Paused, Executing, Cancelled, Successful, Abnormal.

4. Click a resource operation ticket ID in the ID column to query the ticket details.
   • If a ticket is in the Paused state, you can click Continue to continue it.
   • If a ticket is in the Executing state, you can click Pause to pause it.
   • If a ticket is not completed, you can click Forcibly End to stop it.
     Figure 2 Details about a resource operation ticket