Help Center/ Partner Center/ User Guide/ Distribution Partner Program/ Distributor's Resellers/ Customer Business/ Customer Management/ Setting Monthly Budgets for Customers
Updated on 2024-11-26 GMT+08:00
View PDF

Setting Monthly Budgets for Customers

A distributor can authorize the budget setting permission for its associated resellers, and the resellers can set monthly budgets for their customers. The budget will automatically restore at 00:00:00 on the first day of the following month.

Procedure

  1. Log in to Huawei Cloud as a reseller.
  2. In the drop-down list of your account name, click Partner Center to go to the Partner Center.
  3. On the top navigation bar, select Sales > Customer Business > Customer Management.
  4. Locate the row with the target customer, and click Set Budget in the Operation column.

    • Automatic account freezing

    • Manual account freezing

    • You can select multiple customers and click Set Budget above the customer list to batch set budgets for multiple customers.
    • When you set a monthly budget for a customer, you also need to set Account freezing upon monthly budget exhaustion to Automatic or Manual. Automatic indicates that the system automatically freezes an account upon budget exhaustion. For details about how to manually freeze an account, see Freezing a Customer.
    • If a customer account is frozen, the customer cannot purchase resources. If you need to unfreeze the account, select Unfreeze Now and click OK.
    • You can view adjustment records of monthly budgets by clicking Adjustment Records.
    • Click the eye button next to Customer Name to show or hide the complete content of customer name.
    • The budget type can be changed. The new budget type will take effect immediately. After you have changed the budget type from one-time budget to monthly budget for a customer, pay attention to the current estimate (the data is an estimate and may be delayed by about 10 minutes). In this case, the current estimate is equal to the month-to-date expenditure. When you change the budget type from monthly budget to one-time budget for a customer, the accumulated expenditure is calculated only from the month when the budget type is changed.

  5. Enter a value and click OK.

    • When a customer associates with you in the reseller model, the customer's account will be frozen upon association by default. When the account is frozen, the customer cannot purchase, renew the subscription to, change, or properly use the resources. You can select Unfreeze Account when setting the monthly budget for the customer to unfreeze the account.

    A message is displayed indicating that the monthly budget is set.

    If you have enabled the verification code function, a verification code is required.

  6. Click OK.
Parent topic: Customer Management