Help Center/ Cloud Backup and Recovery/ Troubleshooting/ Failed to Implement Application-Consistent Backup
Updated on 2025-03-29 GMT+08:00
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Failed to Implement Application-Consistent Backup

Symptom

The user has installed the required Agent on the cloud servers running MySQL databases or SAP HANA applications, but the application-consistent backup fails.

Possible Cause

The unfreezing and freezing scripts are not modified according to the steps provided in Using a Custom Script to Implement Application-Consistent Backup in the Cloud Backup and Recovery Best Practices.

Solution

Before performing application-consistent backup, modify the unfreezing and freezing scripts by referring to Using a Custom Script to Implement Application-Consistent Backup.