Cloud Backup and Recovery
Cloud Backup and Recovery
- What's New
- Function Overview
- Service Overview
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Billing
- Billing Overview
- Billing Modes
- Billed Items
- Billing Examples
- Billing Mode Changes
- Renewing Subscriptions
- Bills
- Arrears
- Billing Termination
- Cost Management
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Billing FAQ
- How Is CBR Billed?
- What Is the Billing Cycle of Pay-per-Use Vaults?
- How Do I Disable CBR?
- How Do I Unsubscribe from CSBS or VBS Resource Packages?
- Why Is a Message Displayed Indicating Insufficient User Rights When I Create a Policy?
- What Can I do If a Yearly/Monthly-Billed Vault Is About to Expire?
- How Do I Unsubscribe from a Vault?
- What Should I Do If the Fee Is Too High When I Expand the Capacity of a Vault?
- Can I Change a Server Backup Vault to a Disk Backup Vault or the Other Way Around?
- Why Are CBR Backups Displayed on the VBS Console?
- What Charges Will I Incur When Using a Backup to Create an Image?
- How Do I Purchase a CBR Replication Traffic Package?
- Can I Change the Protection Type of an Existing Vault?
- What Resources Do I Need to Implement Cross-Region Backup Replication?
- Why AM I Still Being Billed After a Resource is Deleted?
- Getting Started
- User Guide
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Hybrid Cloud Backup Feature Guide
- Hybrid Cloud Backup
- Application Scenarios
- Constraints and Limitations
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VMware Backup
- VMware Backup Process
- Downloading the eBackup Image Template
- Enabling Cloud and On-premises Communication
- Planning the Network
- Installing eBackup
- Configuring eBackup
- Adding a VMware Protected Environment
- Preparing for VMware Backup Storage
- Performing VMware Backup
- Restoring Data Using VMware Backups
- Managing a Protected VMware Environment
- Managing VMware Backup Storage
- Managing VMware Backups
- Common Operations
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Best Practices
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Using a Custom Script to Implement Application-Consistent Backup
- Using a Custom Script to Implement Consistent Backup for MySQL
- Using a Custom Script to Implement Consistent Backup for SAP HANA
- Using a Custom Script to Implement Consistent Backup for Other Linux Applications
- Troubleshooting a Custom Script Error
- Verifying the Application-Consistent Backup Result (Linux)
- Verifying the Application-Consistent Backup Result (Windows)
- Protecting SQL Server in Failover Cluster Mode
- Protecting SQL Server in Always on Availability Groups Mode
- Performing Periodic Recovery Drills Using the Backup Data
- Creating Backup Policies Based on Service Tiering
- Change History
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Using a Custom Script to Implement Application-Consistent Backup
- API Reference
- SDK Reference
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Troubleshooting
- Failed to Execute a Backup Task
- Failed to Delete a Backup
- Failed to Expand the Vault Capacity
- Failed to Attach Disks
- Data Disks Are Not Displayed After a Windows Server Is Restored
- Failed to Cancel Backup Sharing
- Failed to Download or Install the Agent Required by Application-Consistent
- Failed to Install Agent in Windows, with A Message Displayed Indicating User rdadmin Already Exists
- Failed to Implement Application-Consistent Backup
- A Server Created Using an Image Enters Maintenance Mode After Login
- Failed to Migrate VMware Backups to the Cloud
- Failed to Restore a VMware Backup to a Cloud Server
- An Error Message Is Displayed Indicating that the Path of a Storage Unit Is Invalid
- Failed to Import an eBackup Image Template, with an Error Displayed Indicating That the File Is Invalid
- The Download Dialog Box Disappears When I Download eBackup on a VMware VM
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FAQs
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Concepts
- What Are Full Backup and Incremental Backup?
- What Are the Differences Between Backup and Disaster Recovery?
- What Are the Differences Between Backups and Snapshots?
- Why Is My Backup Size Larger Than My Disk Size?
- What Are the Differences Between Backups and Images?
- What Are the Differences Between Cloud Server Backup and Cloud Disk Backup?
- Why Does the Used Capacity of a Vault Change Only Slightly After I Deleted Unwanted Backups?
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Billing
- How Is CBR Billed?
- How Large of a Vault Do I Need?
- What Is the Billing Cycle and Pay Time of the Pay-per-Use Mode?
- How Do I Disable CBR?
- Why Is a Message Displayed Indicating Insufficient User Rights When I Create a Policy?
- What Can I do If a Yearly/Monthly-Billed Vault Is About to Expire?
- How Do I Unsubscribe from a Vault?
- Can I Change a Server Backup Vault to a Disk Backup Vault or the Other Way Around?
- What Charges Will I Incur When Using a Backup to Create an Image?
- Can I Change the Protection Type of an Existing Vault?
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Backup
- Do I Need to Stop the Server Before Performing a Backup?
- Can I Back Up a Server Deployed with Databases?
- How Can I Distinguish Automatic Backups From Manual Backups?
- Can I Choose to Back Up Only Some Partitions of a Disk?
- Does CBR Support Cross-Region Backup?
- Can I Back Up Two Disks to One Target Disk?
- How Do I Replicate a Disk to the Same AZ in a Region as the Source Disk?
- Will the Server Performance Be Affected If I Delete Its Backups?
- Can I Use Its Backup for Restoration After a Resource Is Deleted?
- How Many Backups Can I Create for a Resource?
- Can I Use an Incremental Backup to Restore Data After a Full Backup Is Deleted?
- Can I Stop an Ongoing Backup Task?
- How Do I Reduce the Vault Space Occupied by Backups?
- How Do I View the Size of Each Backup?
- How Do I View My Backup Data?
- How Long Will My Backups Be Kept?
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Restoration
- Do I Need to Stop the Server Before Restoring Data Using Backups?
- Can I Use a System Disk Backup to Recover an ECS?
- Do I Need to Stop the Server Before Restoring Data Using Disk Backups?
- Can a Server Be Restored Using Its Backups After It Is Changed?
- Can a Disk Be Restored Using Its Backups After Its Capacity Is Expanded?
- What Can I Do if the Password Becomes a Random One After I Use a Backup to Restore a Server or Use an Image to Create a Server?
- What Changes Will Be Made to the Original Backup When I Use the Backup to Restore a Server?
- How Do I Restore Data on the Original Server to a New Server?
- How Do I Restore a Data Disk Backup to a System Disk?
- Can I Use CBR to Restore Data to Any Point When the Data Was Backed Up?
- Can I Stop an Ongoing Restoration Task?
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Policies
- How Do I Configure Automatic Backup for a Server or Disk?
- Why Does the Retention Rule Not Take Effect After Being Changed?
- How Do I Back Up Multiple Resources at a Time?
- How Do I Retain My Backups Permanently?
- How Can I Cancel Auto Backup or Auto Replication?
- How Can I Have the System Automatically Delete Backups That I No Longer Need?
- Why Aren't My Backups Deleted Based on the Retention Rule?
- Optimization
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Others
- Is There a Quota for CBR Vaults?
- Can I Merge My Vaults?
- How Do I Delete a Backup That Has Been Used to Create an Image While Retaining the Image?
- What Can I Do If the Vault Capacity Is Not Enough?
- Will Backup Continue If the Usage of a Vault Reaches the Upper Limit?
- Can I Export Disk Backup Data to Another Server?
- Why Do I Need a Vault to Accept the Image Shared to Me?
- Can I Download Backup Data to a Local PC?
- How Do I Copy Disk Data to Another Account?
-
Concepts
- Videos
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Help Center/
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Troubleshooting/
Failed to Install Agent in Windows, with A Message Displayed Indicating User rdadmin Already Exists
Failed to Install Agent in Windows, with A Message Displayed Indicating User rdadmin Already Exists
Updated on 2022-09-16 GMT+08:00
Symptom
The Agent of application-consistent backup failed to be installed on a Windows server. Message "Agent working user rdadmin exist" is displayed.
Possible Causes
- User rdadmin has been created on the Windows server before the Agent is installed.
- If the Agent installation has been performed on the Windows server, user rdadmin will be created even if the installation fails.
Solution
- Log in to the Windows server, click the Windows icon in the lower left corner of the desktop, and choose Control Panel > User Accounts.
- Check whether user rdadmin exists. If the user exists, confirm that it is not created by other applications and delete it.
- After the user is deleted, install the Agent again.
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