Help Center/ Partner Center/ User Guide/ Distribution Partner Program/ Distributor/ Customer Business/ Customer Management/ Setting One-Time Budgets for Customers
Updated on 2024-11-26 GMT+08:00
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Setting One-Time Budgets for Customers

You can set one-time budgets for your resellers' customers associated in the reseller model. One-time budgets will not be restored automatically in the next month.

Procedure

  1. Log in to Huawei Cloud as a distributor.
  2. In the drop-down list of your account name, click Partner Center.
  3. On the top navigation bar, select Sales > Customer Business > Customer Management.
  4. Locate the target customer and click Set Budget in the Operation column. On the displayed Set Budget page, set Budget Type to One-Time Budget.

    • Automatic account freezing

    • Manual account freezing

    • When you set one-time budgets for customers, you also need to set Account freezing upon one-time budget exhaustion to Automatic or Manual. Automatic indicates that the system automatically freezes an account upon budget exhaustion. For details about how to manually freeze an account, see Freezing a Customer.
    • If a customer account is frozen, the customer cannot purchase resources. If you need to unfreeze the account, select Unfreeze Now and click OK.
    • You can view adjustment records of one-time budgets by clicking Adjustment Records.
    • You can authorize your resellers to create or revoke budgets for their customers. For details, see Setting Account Freezing and Budget Setting Permissions for Resellers.
    • Click the eye button next to Customer Name to show or hide the complete content of customer name.
    • The budget type can be changed. The new budget type will take effect immediately. After you have changed the budget type from one-time budget to monthly budget for a customer, pay attention to the current estimate (the data is an estimate and may be delayed by about 10 minutes). In this case, the current estimate is equal to the month-to-date expenditure. When you change the budget type from monthly budget to one-time budget for a customer, the accumulated expenditure is calculated only from the month when the budget type is changed.

  5. Enter a one-time budget value and click OK.

    When a customer is associated with a partner in reseller model, the customer account is frozen by default and they cannot purchase, renew the subscription to, change, or properly use the resources. The partner can select Unfreeze Now when setting the one-time budget for the customer to unfreeze the account.

    A message is displayed indicating that the one-time budget is created.

    If you have enabled the verification code function, a verification code is required.

  6. Click OK.
Parent topic: Customer Management