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- Service Overview
- User Guide
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FAQs
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General
- Can a Partner Support Plan Be Shared Among Multiple Users?
- What Does a Partner Support Plan Provide?
- How Do I Configure Account Permissions to Grant O&M Personnel Only the Ticket Permission but Not Other Management Permissions of the Partner Account?
- How Do I Submit a Problem?
- How Long Does It Take to Get a Response?
- How Long Does It Take to Solve My Problem?
- Can I Obtain Professional Services, Such As Cloud Migration and Event Management Service, Free of Charge After Purchasing a Partner Support Plan?
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General
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Cloud Product Architecture Consulting
We help partners master HUAWEI CLOUD product features and make the most of HUAWEI CLOUD. We provide guidance on how to leverage best practices to reduce costs while also improving security, performance, and reliability.
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Partner Support Plan Level |
Service Quota |
|---|---|
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Standard |
Delivered once a month on a working day. It lasts up to four hours each time. |
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Premier |
Delivered once a month on a working day. It lasts up to eight hours each time. |
NOTE:
When the cloud product architecture consulting service is needed, partners must submit an application three working days in advance.
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