Help Center/ Partner Center/ User Guide/ Operations of Sub-customers of Solution Partners/ Requesting Association with a Partner
Updated on 2024-09-06 GMT+08:00
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Requesting Association with a Partner

Customers can contact Huawei Cloud partners to obtain invitation links or QR codes. Then customers can click the links or scan the QR codes to complete the registration and association.

After a customer is associated with a partner in reseller model, the customer account is automatically frozen. In this state, the customer cannot purchase, renew the subscription to, change, or properly use resources. To normally run services, the customer must contact its partner to set a monthly budget and unfreeze its account.

Precautions

  • A customer cannot be associated with a partner if the customer:
    • Registers with Huawei Cloud (China).
    • Has been associated with another partner.
    • Has signed a special contract with HUAWEI CLOUD, such as offline directly-signed contract, authorized telemarketing contract with discounts, or directly-signed special offer contract.
    • Has registered for more than seven days or has cash expenditure records.
    • Has unpaid bills.
    • Has been associated with an enterprise master in the unified accounting mode with a resource account or a cloud account.
  • A customer cannot be associated with a partner in reseller model if the customer:
    • Has signed a professional service contract with Huawei Cloud.
    • Has valid reserved instances (RIs).
    • Is using an enterprise member account.
    • Is using an enterprise master account that has independent accounting members.
  • If a customer associates with a partner in reseller model, customer's cash coupons:
    • Can only be used to deduct customer's expenditures generated before the association.
  • In the reseller model, if a customer invited has subscribed to resources before, you can freeze the customer's account and resources to prevent new fees from being generated by those resources.

Procedure

  1. Click the invitation link sent by the partner or scan the QR code sent by the partner.
  2. Read and agree to the Instructions for Associating with a Huawei Cloud Partner.

    • This step is required only for the reseller model.
    • After receiving a hyperlink or QR code from a partner for association, you need to contact the partner to send an online invitation link if you want to associate with a partner using an existing account.

    • If you want to authorize partners to place orders and perform O&M on your behalf, select I have read and agree to the Letter of Authorization. You can refer to Managing Authorization Requests of Partners later. Processing the authorization now or later will not affect your association with the partner.

  3. Associate with the partner.

    • Registering a new Huawei Cloud account to associate with a partner
      1. Click Register for Association to go to the account registration page.
      2. Select Country/Region, set Password and Email, enter the email verification code, and click Register.
    • Using an existing Huawei Cloud account to associate with a partner
      1. Click Login for Association.
      2. On the login page, enter your account name and password, and click Log In.

  4. Select the country or region that matches your billing address and select I have read and agree with the Huawei Cloud Customer Agreement and Privacy Statement. (You can also choose to enable services later.) Click Enable and Associate. You will be associated with the partner after you enabled Huawei Cloud.