Help Center/ My Account/ User Guide/ Real-Name Authentication/ Enterprise Real-Name Re-authentication/ Changing the Enterprise Entity
Updated on 2024-11-26 GMT+08:00
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Changing the Enterprise Entity

When the enterprise entity of an account is changed, resources and funds under the account belong to the new entity. To change the enterprise entity of your account, fill in a re-authentication application form and upload two sets of materials: the ones for the previous authentication and the ones for the re-authentication.

Precautions

  • Ensure that your account is not in arrears before changing the enterprise entity. If your account is in arrears, top it up first.
  • Submit an application form stamped by both the original and new enterprises, and upload the required materials.
  • If you have registered with KooGallery as a seller, you cannot change the enterprise entity by re-authentication. For more information, contact the KooGallery operations manager.

Procedure

  1. Go to the Basic Information page and click View/Change in the Authentication Status row.
  2. Click Change Enterprise Entity.

    A message is displayed requesting you to confirm the re-authentication.

  3. Click OK.
  4. Fill in the new enterprise information and upload materials as prompted.

    • Download the change application form from the page shown in this figure.
    • Precautions for uploading the change application form:
      1. Fill in the required information, print the form, and have it signed and stamped.
      2. Scan the application form and upload the PDF file. Alternatively, take a photo of all the pages side by side and upload the photo.
      3. Ensure that you upload the original, unmodified photo.

  5. Click Submit. The review progress page is displayed.

    The authentication review will be completed within three working days. The change will be applied after the request is approved.