Help Center/ My Account/ User Guide/ Real-Name Authentication/ Enterprise Real-Name Re-authentication/ Enterprise Account Change Process
Updated on 2025-07-28 GMT+08:00
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Enterprise Account Change Process

Re-authentication lets you change your enterprise entity or name.

  • The original real-name authentication information is still valid until the re-authentication request is approved.
  • Any outstanding balances generated and new resources purchased during the period from the time when the request is submitted to the time when the request is approved are billed to the new enterprise entity.
  • Any outstanding balances generated and new resources purchased during the period from the time when the request is submitted to the time when the request is rejected are billed to the original enterprise entity.
  • Re-authentication of an enterprise master account or member account has the following restrictions:
    • If the master account has invited another account for association but the invitation has not been accepted, neither accounts can be re-authenticated.
    • If the master and member accounts have completed real-name authentication using the same enterprise information, only the master account can be re-authenticated. The master account's new authentication information will be automatically synchronized to the member account.