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Updated at: Mar 31, 2022 GMT+08:00

Overall Process

Re-authentication lets you change your enterprise entity or name.

  • The original real-name authentication information is still valid until the re-authentication request is approved.
  • Once the request is approved, resources purchased at the time of request will be associated with the new entity, including any amounts outstanding.

    If the request is rejected, they will continue to be associated with the original entity.

  • Re-authentication of an enterprise master account or member account has the following restrictions:
    • If the master account has invited another account for association but the invitation has not been accepted, neither accounts can be re-authenticated.
    • If the master and member accounts have completed real-name authentication using the same enterprise information, only the master account can be re-authenticated. The master account's new authentication information will be automatically synchronized to the member account.

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