文档首页> 数据复制服务 DRS> 故障排除> 失败案例> MongoDB->DDS实时迁移> 全量迁移失败报错,关键词“The background process is unavailable. Maybe it has been killed manually or by the operating system. Please restart the task if possible or wait for restarting by itself within 5 minutes.”
更新时间:2022-11-10 GMT+08:00

全量迁移失败报错,关键词“The background process is unavailable. Maybe it has been killed manually or by the operating system. Please restart the task if possible or wait for restarting by itself within 5 minutes.”

场景描述

MongoDB->DDS实时迁移场景,全量迁移报错,日志提示信息:service DATAMOVE failed, cause by: The background process is unavailable. Maybe it has been killed manually or by the operating system. Please restart the task if possible or wait for restarting by itself within 5 minutes。

可能原因

  • 同步进程异常。

处理方法

用户无需关注,DRS守护进程会自动恢复任务,迁移和同步业务不受影响,数据会断点续传。如果任务已异常,请在任务列表中,单击任务对应操作列的“续传”,重新提交任务。