Updated on 2025-08-12 GMT+08:00

What are the final deliverables of IMS?

Fault Handling Report, Monthly O&M Report, In-depth Inspection Report, and Risk Check Report, etc.

Service Item

Deliverable

Assisted O&M service

Fault Handling Report, Monthly O&M Report, In-depth Inspection Report, and Risk Check Report.

O&M platform assistance service - basic package

Fault Handling Report

In-depth Inspection Report

Risk Check Report

Monthly COC Report

O&M platform assistance service-incremental intermediate package

O&M platform assistance service-incremental advanced package

O&M platform managed service - basic package

O&M platform managed service-incremental intermediate package

O&M platform managed service-incremental advanced package

Dedicated O&M Manager - Intermediate

Weekly O&M Report

Dedicated O&M Manager - Senior

Small-scale equipment room relocation

New Equipment Room LLD

Equipment Room Relocation Service Solution

Power-on and Power-off Implementation Solution

Equipment Room Relocation Service Summary Report

Medium-scale equipment room relocation

Large-scale equipment room relocation

Managed O&M Service (Basic) - Standard package - 100 servers

Fault Handling Report

Monthly O&M Report

Managed O&M Service (Basic) - Server add-on package - 100 servers

Managed O&M Service (Basic) - Advanced cloud service add-on package - 5 services

Managed O&M Service (Advanced) - Standard package - 100 servers

Fault Handling Report

Monthly O&M Report

In-depth Inspection Report

Risk Check Report

Managed O&M Service (Advanced) - Server add-on package - 100 servers

Managed O&M Service (Advanced) - Advanced cloud service add-on package - 5 services

On-Site Managed O&M Service

Weekly On-Site Service Report