Billing
This section describes the billing of Infrastructure Management Service, including billing items, billing methods, and renewal.
Billing Items
Service Product (L4.5) |
Service Specifications (L6) |
Billing Description |
Price Outside China 1 (USD) |
Price Outside China 2 (USD) |
Unit |
---|---|---|---|---|---|
Infrastructure Management Service (IMS) |
Assisted O&M (Basic) | Standard package | 100 servers |
Yearly |
319,182 |
434,420 |
Per year |
Assisted O&M Service (Basic) - Server add-on package - 100 servers |
Yearly |
160,377 |
218,280 |
Per year |
|
Assisted O&M (Basic) - Advanced cloud service incremental package - 5 services |
Yearly |
80,189 |
109,140 |
Per year |
|
Assisted O&M (Advanced) - Standard package - 100 servers |
Yearly |
534,730 |
728,180 |
Per year |
|
Assisted O&M (Advanced) - Server incremental package - 100 servers |
Yearly |
268,151 |
365,160 |
Per year |
|
Assisted O&M (Advanced) - Advanced cloud service incremental package - 5 services |
Yearly |
80,189 |
109,140 |
Per year |
|
On-Site Assisted O&M |
Yearly |
399,371 |
543,560 |
Per year |
|
O&M platform assistance service - basic package |
Monthly |
31,460 |
47,080 |
Monthly |
|
Yearly |
357,500 |
535,000 |
Yearly |
||
O&M platform assistance service-incremental intermediate package |
Monthly |
42,240 |
63,360 |
Monthly |
|
Yearly |
480,000 |
720,000 |
Yearly |
||
O&M platform assistance service-incremental advanced package |
Monthly |
105,600 |
158,400 |
Monthly |
|
Yearly |
1,200,000 |
1,800,000 |
Yearly |
||
O&M platform managed service - basic package |
Monthly |
40,898 |
61,204 |
Monthly |
|
Yearly |
464,750 |
695,500 |
Yearly |
||
O&M platform managed service-incremental intermediate package |
Monthly |
54,912 |
82,368 |
Monthly |
|
Yearly |
624,000 |
936,000 |
Yearly |
||
O&M platform managed service-incremental advanced package |
Monthly |
137,280 |
205,920 |
Monthly |
|
Yearly |
1,560,000 |
2,340,000 |
Yearly |
||
Dedicated O&M Manager - Intermediate |
Monthly |
42,240 |
63,360 |
Monthly |
|
Yearly |
480,000 |
720,000 |
Yearly |
||
Dedicated O&M Manager - Senior |
Monthly |
105,600 |
158,400 |
Monthly |
|
Yearly |
1,200,000 |
1,800,000 |
Yearly |
||
Infrastructure Management Service (IMS) |
Small-scale equipment room relocation |
One-time |
148,994 |
202,940 |
Time |
Medium-scale equipment room relocation |
One-time |
312,327 |
425,320 |
Time |
|
Large-scale equipment room relocation |
One-time |
559,195 |
1,158,880 |
Time |
|
Managed O&M (Basic) - Standard package - 100 servers |
Yearly |
319,182 |
/ |
Per year |
|
Managed O&M (Basic) - Server add-on package - 100 servers |
Yearly |
160,377 |
/ |
Per year |
|
Managed O&M (Basic) - Advanced cloud service add-on package - 5 services |
Yearly |
80,189 |
/ |
Per year |
|
Managed O&M (Advanced) - Standard package - 100 servers |
Yearly |
426,956 |
/ |
Per year |
|
Managed O&M (Advanced) - Server add-on package - 100 servers |
Yearly |
213,208 |
/ |
Per year |
|
Managed O&M (Advanced) - Advanced cloud service add-on package - 5 services |
Yearly |
80,189 |
/ |
Per year |
|
On-Site Managed O&M |
Yearly |
399,371 |
/ |
Per year |

Device scales for equipment room relocation:
- Small scale: fewer than 100 devices
- Medium scale: 100 to 500 devices
- Large scale: more than 500 devices
Billing Mode
- For Assisted O&M Service, you need to estimate the number of servers that need to be covered, purchase the basic and add-on packages, and choose a yearly package.
- For Equipment Room Relocation Service, you can by it by time for it is a one-off charging service.
- For COC Managed or Assisted O&M Service, and COC Dedicated O&M Manager Service, you can purchase them monthly or yearly as required.
- For Managed and Assisted O&M Services, you need to purchase the basic and add-on packages as required in a passive, proactive, and enablement manner. The services are charged by month or year.
Configuration Changes
- Managed or Assisted O&M Service may be changed after the contract is signed. You can select the service type based on typical scenarios and actual service requirements.
- COC Managed or Assisted O&M Service, and COC Dedicated O&M Manager Service may be changed and cannot be unsubscribed after a contract is signed. You can purchase them based on typical scenarios and actual service requirements.
- Equipment Room Relocation Service may be changed.
Renewal
- Managed or Assisted O&M Service can be renewed by customers upon expiration. A one-month grace period is provided for service renewal, which starts from the service expiration date. When this grace period also expires, the service will be discontinued.
- Equipment Room Relocation Service requires one-off payment. No renewal or arrear is involved.
- COC Managed O&M Service, COC Assisted O&M Service, and COC Dedicated O&M Manager Service can be renewed by customers upon expiration. If you do not renew them, a one-month retention period will be provided. Renew the services during the retention period, or the services will be unavailable after the retention period ends.
Expiration and Arrears
Renew the services in a timely manner before it expires. A one-month retention period will be provided if you do not renew them. The services will be unavailable after the retention period ends.
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