Updated on 2025-08-12 GMT+08:00

Billing

This section describes the billing of Infrastructure Management Service, including billing items, billing methods, and renewal.

Billing Items

Service Product (L4.5)

Service Specifications (L6)

Billing Description

Price Outside China 1 (USD)

Price Outside China 2 (USD)

Unit

Infrastructure Management Service (IMS)

Assisted O&M (Basic) | Standard package | 100 servers

Yearly

319,182

434,420

Per year

Assisted O&M Service (Basic) - Server add-on package - 100 servers

Yearly

160,377

218,280

Per year

Assisted O&M (Basic) - Advanced cloud service incremental package - 5 services

Yearly

80,189

109,140

Per year

Assisted O&M (Advanced) - Standard package - 100 servers

Yearly

534,730

728,180

Per year

Assisted O&M (Advanced) - Server incremental package - 100 servers

Yearly

268,151

365,160

Per year

Assisted O&M (Advanced) - Advanced cloud service incremental package - 5 services

Yearly

80,189

109,140

Per year

On-Site Assisted O&M

Yearly

399,371

543,560

Per year

O&M platform assistance service - basic package

Monthly

31,460

47,080

Monthly

Yearly

357,500

535,000

Yearly

O&M platform assistance service-incremental intermediate package

Monthly

42,240

63,360

Monthly

Yearly

480,000

720,000

Yearly

O&M platform assistance service-incremental advanced package

Monthly

105,600

158,400

Monthly

Yearly

1,200,000

1,800,000

Yearly

O&M platform managed service - basic package

Monthly

40,898

61,204

Monthly

Yearly

464,750

695,500

Yearly

O&M platform managed service-incremental intermediate package

Monthly

54,912

82,368

Monthly

Yearly

624,000

936,000

Yearly

O&M platform managed service-incremental advanced package

Monthly

137,280

205,920

Monthly

Yearly

1,560,000

2,340,000

Yearly

Dedicated O&M Manager - Intermediate

Monthly

42,240

63,360

Monthly

Yearly

480,000

720,000

Yearly

Dedicated O&M Manager - Senior

Monthly

105,600

158,400

Monthly

Yearly

1,200,000

1,800,000

Yearly

Infrastructure Management Service (IMS)

Small-scale equipment room relocation

One-time

148,994

202,940

Time

Medium-scale equipment room relocation

One-time

312,327

425,320

Time

Large-scale equipment room relocation

One-time

559,195

1,158,880

Time

Managed O&M (Basic) - Standard package - 100 servers

Yearly

319,182

/

Per year

Managed O&M (Basic) - Server add-on package - 100 servers

Yearly

160,377

/

Per year

Managed O&M (Basic) - Advanced cloud service add-on package - 5 services

Yearly

80,189

/

Per year

Managed O&M (Advanced) - Standard package - 100 servers

Yearly

426,956

/

Per year

Managed O&M (Advanced) - Server add-on package - 100 servers

Yearly

213,208

/

Per year

Managed O&M (Advanced) - Advanced cloud service add-on package - 5 services

Yearly

80,189

/

Per year

On-Site Managed O&M

Yearly

399,371

/

Per year

Device scales for equipment room relocation:

  • Small scale: fewer than 100 devices
  • Medium scale: 100 to 500 devices
  • Large scale: more than 500 devices

Billing Mode

  • For Assisted O&M Service, you need to estimate the number of servers that need to be covered, purchase the basic and add-on packages, and choose a yearly package.
  • For Equipment Room Relocation Service, you can by it by time for it is a one-off charging service.
  • For COC Managed or Assisted O&M Service, and COC Dedicated O&M Manager Service, you can purchase them monthly or yearly as required.
  • For Managed and Assisted O&M Services, you need to purchase the basic and add-on packages as required in a passive, proactive, and enablement manner. The services are charged by month or year.

Configuration Changes

  • Managed or Assisted O&M Service may be changed after the contract is signed. You can select the service type based on typical scenarios and actual service requirements.
  • COC Managed or Assisted O&M Service, and COC Dedicated O&M Manager Service may be changed and cannot be unsubscribed after a contract is signed. You can purchase them based on typical scenarios and actual service requirements.
  • Equipment Room Relocation Service may be changed.

Renewal

  • Managed or Assisted O&M Service can be renewed by customers upon expiration. A one-month grace period is provided for service renewal, which starts from the service expiration date. When this grace period also expires, the service will be discontinued.
  • Equipment Room Relocation Service requires one-off payment. No renewal or arrear is involved.
  • COC Managed O&M Service, COC Assisted O&M Service, and COC Dedicated O&M Manager Service can be renewed by customers upon expiration. If you do not renew them, a one-month retention period will be provided. Renew the services during the retention period, or the services will be unavailable after the retention period ends.

Expiration and Arrears

Renew the services in a timely manner before it expires. A one-month retention period will be provided if you do not renew them. The services will be unavailable after the retention period ends.