Overview
You can centrally manage O&M engineers on COC using this feature. On the O&M Engineer Management page, you can manage users who log in through different login methods, including IAM users, IAM federated users, and IAM Identity Center users. Data on the O&M Engineer Management page is the basic user data of COC and is available for authorized users to use the basic functional modules such as to-do task creation, scheduled O&M, notification management, and incident center. Table 1 lists the user types and their sources on the O&M Engineer Management page.
User Type |
User Data Source |
---|---|
Common IAM user |
Synchronized from IAM |
IAM Federated User (IAM User SSO) |
Synchronized from IAM |
IAM federated user (Virtual User SSO) |
Manually added on the O&M engineer page |
IAM Identity Center |
Synchronized from IAM Identity Center |
- On the O&M Engineer Management page, you can manually select users you want to edit, delete, and configure subscription information for.
- If you edit the information of an existing user, the system will select a notification method to notify the user by mobile number, email address, WeCom, Lark, or DingTalk.

If you log in as an IAM user, COC can only synchronize personnel information to the administrator account (including the organization administrator and IAM delegated administrator). The IAM user cannot perform operations under any member account. If you need to perform COC operations (such as executing scripts and jobs) under a member account, specify a delegated administrator for it in the organization service.
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