Managing Surveys

A survey records the survey content in the form of questions. Administrators can configure surveys for survey statistics collection of other businesses.

• Configuring Surveys
  Surveys include manual surveys, IVR surveys, and intelligent training surveys. After a tenant administrator configures surveys in a unified manner, the surveys can be used to collect statistics based on scenarios.
• Querying Answers
  Business scenarios associated with released surveys can be queried.
• Querying Answer Statistics
  Answer statistics details of surveys can be queried. The statistics are displayed by answer rate.