Help Center/ Customer Engagement Center/ User Guide/ Tenant Administrator Guide/ Making Intelligent Outbound Calls/ Managing Outbound Call Task Reports/ Querying an Archiving Task
Updated on 2025-11-07 GMT+08:00
View PDF
Share

Querying an Archiving Task

You can query historical outbound call tasks on the Querying Archiving Task page.

Prerequisites

Some operations under the current menu are controlled by separate permissions. If related operation permissions are not configured, the corresponding operations are not supported. For details about the operation permissions that can be configured separately, see Table 1.

Procedure

  1. Sign in to the AICC as a tenant administrator and choose Outbound Call > Querying Archiving Tasks.

    Figure 1 Querying Archiving Task page

  2. Enter a task name and click to query the corresponding archiving task.
  3. Click the task name to view the archiving task details.
  4. Click More to filter archiving tasks by task start/end time, task type, task ID, and creation start/end time.