Canceling Orders

Procedure

1. Go to the Unpaid Orders page.
2. You can enter an order No. to search for orders to be canceled, or filter these orders by service type, order type, or order status.

   

3. Cancel a single order or multiple orders.
   • Single order cancellation: Click Cancel for a desired order.

     

   • Batch order cancellation: Select the desired orders, and click Batch Cancel above the order list.

     

   

   • The orders generated for combined purchase must be canceled together. If you cancel one of orders in a combined purchase, other orders for the combined purchase will be canceled together.
   • When a combined order is canceled, all orders stated in the combined order are canceled together.

4. Click OK.