Updated on 2026-05-13 GMT+08:00
Troubleshooting
- What Can Enterprise Customers Do when Room Join Failure, Silence or Black Screen Occurs During SparkRTC Calls?
- Why Can't I Hear When Joining a Meeting?
- Why Does Video Freezing Occur?
- What Do I Do If a Black Screen Occurs During Video Playback?
- Why Can't I Use the Camera?
- Why Can't I Join Another Room?
- What Do I Do If No Recording File Is Generated After SparkRTC Enables Cloud Recording?
- Why Can't I Join a Room?
What is your overall rating for this page?
0
1
2
3
4
5
6
7
8
9
10
Very dissatisfiedVery satisfied
Thank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.
The system is busy. Please try again later.
For any further questions, feel free to contact us through the chatbot.
Chatbot
