Proactive Guidance

Proactive guidance is provided by the designated TAM. A designated TAM is a senior HUAWEI CLOUD service technical expert who is familiar with the customer's on-cloud application architecture and can assess technical risks, put forward optimization suggestions, and provide guidance for or cooperate with the customer to formulate more suitable solutions. In this way, customers can obtain more comprehensive and tailored technical services in time. You can contact the TAM through email, phone, or IM for support. In addition, the TAM may also reach out to you proactively.