Help Center/ OneAccess/ Billing/ Billing Termination
Updated on 2025-08-29 GMT+08:00

Billing Termination

When you purchase a yearly/monthly resource, you make a one-time up-front payment. By default, the billing automatically stops when the purchased subscription expires.

  • If you no longer need a resource, but the subscription has not yet expired, you can unsubscribe from it. For details about unsubscription rules, see Unsubscriptions.
  • If you have enabled auto-renewal but no longer wish to automatically renew the subscription, disable it before the auto-renewal date (seven days before the expiration date by default) to avoid unexpected expenditures.

Searching for Resources from Bills and Stopping Billing

  1. Go to the Billing Center, and choose Billing > Bill Details.
  2. Locate the row that contains the resource and copy the resource name.

    Figure 1 Copying the resource name

  3. Log in to the management console, and click OneAccess under Management & Governance.
  4. In the instance list, search for the resource name copied in 2.
  5. Click the instance to go to the details page, and click Unsubscribe.