Help Center/ OneAccess/ Billing/ Billing Termination
Updated on 2025-09-23 GMT+08:00

Billing Termination

When you purchase a yearly/monthly resource, you make a one-time up-front payment. By default, the billing automatically stops when the purchased subscription expires.

  • If you no longer need a resource, but the subscription has not yet expired, you can unsubscribe from it. For details about unsubscription rules, see Unsubscriptions.
  • If you have enabled auto-renewal but no longer wish to automatically renew the subscription, disable it before the auto-renewal date (seven days before the expiration date by default) to avoid unexpected expenditures.

Searching for Resources from Bills and Stopping Billing

  1. Choose Billing > Expenditure Details.
  2. Locate the row that contains the resource and copy the resource name.

  3. Click in the upper left corner and choose Management & Governance > OneAccess.
  4. In the instance list, search for the resource name copied in 2.
  5. Click the instance to go to the details page, and click Unsubscribe.