Help Center/ Service Tickets/ API Reference/ API v2 (Recommended)/ Basic Ticket Configuration Query/ Querying Service Ticket Limits (Such As Limited CCs in an Email)
Updated on 2022-12-12 GMT+08:00

Querying Service Ticket Limits (Such As Limited CCs in an Email)

Function

Query service ticket limits, such as limited CCs in an email.

URI

GET /v2/servicerequest/config/limits

Request Parameters

Table 1 Request header parameters

Parameter

Mandatory

Type

Description

X-Auth-Token

Yes

String

Specifies the user token.

It can be obtained by calling the IAM API (value of X-Subject-Token in the response header).

Minimum length: 1

Maximum length: 5000

X-Language

No

String

Specifies the language environment. The value is a common language description character string, for example, zh-cn. It is zh-cn by default.

Some internationalization information, such as the service ticket type and name, is displayed based on the language environment.

Minimum length: 1

Maximum length: 32

X-Time-Zone

No

String

Specifies the time zone. The value is a common time zone description character string, for example, GMT+8. It is GMT+8 by default.

Time-related data is processed based on the time zone of the environment.

Minimum length: 1

Maximum length: 32

Response Parameters

Status code: 200

Table 2 Response body parameters

Parameter

Type

Description

config

TenantConfigV2 object

Specifies the service ticket limits.

Table 3 TenantConfigV2

Parameter

Type

Description

create_case_ccemail_max_count

Integer

Indicates the maximum number of CCs in an email.

Minimum value: 0

Maximum value: 65535

Request Example

GET https://{endpoint}/v2/servicerequest/config/limits

null

Response Example

Status code: 200

Code 200 is returned if the operation is successful.

{
  "config" : {
    "create_case_ccemail_max_count" : 10
  }
}

Status Codes

Status Code

Description

200

Code 200 is returned if the operation is successful.

Error Codes

See Error Codes.