Updated on 2022-12-12 GMT+08:00

Querying Service Ticket CC

Function

Query the service ticket CC email addresses.

URI

GET /v2/servicerequest/carbon-copy-emails

Request Parameters

Table 1 Request header parameters

Parameter

Mandatory

Type

Description

X-Auth-Token

Yes

String

Specifies the user token.

It can be obtained by calling the IAM API (value of X-Subject-Token in the response header).

Minimum length: 1

Maximum length: 5000

X-Language

No

String

Specifies the language environment. The value is a common language description character string, for example, zh-cn. It is zh-cn by default.

Some internationalization information, such as the service ticket type and name, is displayed based on the language environment.

Minimum length: 1

Maximum length: 32

X-Time-Zone

No

String

Specifies the time zone. The value is a common time zone description character string, for example, GMT+8. It is GMT+8 by default.

Time-related data is processed based on the time zone of the environment.

Minimum length: 1

Maximum length: 32

Response Parameters

Status code: 200

Table 2 Response body parameters

Parameter

Type

Description

cc_email_info

IncidentOrderCCEmailInfoV2 object

Indicates the information of the last CC email.

mc_email_infos

Array of strings

Indicates the CC email information.

Minimum length: 1

Maximum length: 32

Table 3 IncidentOrderCCEmailInfoV2

Parameter

Type

Description

user_id

String

Specifies the user ID.

Minimum length: 0

Maximum length: 64

customer_id

String

Specifies the customer ID.

Minimum length: 0

Maximum length: 64

cc_email

String

Indicates the email where the operation occurs.

Minimum length: 0

Maximum length: 5000

Request Example

None

Response Example

Status code: 200

Response of status code 200

{
  "cc_email_info" : [ {
    "user_id" : "123",
    "customer_id" : "123",
    "cc_email" : "123"
  } ],
  "mc_email_infos" : [ "123", "456" ]
}

Status Codes

Status Code

Description

200

Response of status code 200

Error Codes

See Error Codes.