Help Center/ Huawei HiLens/ User Guide/ Managing Devices/ Performing One-Click Health Check
Updated on 2022-08-19 GMT+08:00

Performing One-Click Health Check

Due to time zone and network problems, devices may be displayed as offline on the console, skills fail to be started, or firmware fails to be upgraded. You can perform one-click health checks to quickly locate and resolve the problems.

Prerequisites

The cloud-side one-click health check function is available for devices whose firmware version is 1.1.0 or later. For details about how to upgrade the firmware, see Upgrading HiLens_Device_Agent Firmware.

Cloud-Side Health Check Items

  • Process Information: Check whether the basic process is running properly.
  • Dependency Library: Check whether the dependency library of the device is deleted by mistake and whether it can be properly called.
  • Time: Check whether the time zone and time are correct.

Cloud-Side Health Check Procedure

  1. Log in to the Huawei HiLens console. In the navigation pane, choose Device Management > Devices.
  2. On the displayed device list, click the card of the target device.

    The device details page is displayed.

  3. Click One-Click Health Check in the upper right corner.

    Wait for a period of time. After the system check is complete, the Health Check dialog box is displayed, showing the process, dependency library, and time statuses.

    If a status is abnormal, the cause of the exception is displayed in the Health Check dialog box. You can rectify the fault based on the cause.

    Figure 1 One-Click Health Check

Device-Side Health Check Items

You can also log in to the HiLens Kit device system through SSH to perform health checks on devices.

  • Checking network connectivity of devices
  • Checking whether the type of the wireless network connected to the device meets the requirements
  • Checking whether a device is offline

Device-Side Health Check Procedure

  1. Connecting a HiLens Kit Device to a PC
  2. Logging In to a HiLens Kit Device Using SSH
  3. Running hdactl health_check