Updated on 2025-01-23 GMT+08:00

Common Installation

Procedure

  1. Double-click OpenEyeSetup.exe to install the program. Select a language. You can change the language later under Settings > General. Click OK.

    Figure 1 Installation language

  2. Perform the installation according to the installation wizard. Click Next.

    Figure 2 Installation wizard

  3. Read the license agreements and click I Accept. If you do not accept the agreements, click Cancel to end the installation.

    Figure 3 License Agreement window

  4. The OpenEye provides a default installation path. Click Browse to change the installation path.

    Figure 4 Installation path

  5. Click Install. The program will be installed automatically. After the installation is complete, you can modify some program settings.

    Figure 5 Installing the OpenEye

    Auto startup: Whether the OpenEye is automatically started upon system startup.

    Service mode (without UI): If this option is selected, after the OpenEye is started, the OpenEye window is hidden and the OpenEye icon appears in the task bar.

    Enable answering mode change authentication: This option is selected by default. When this option is selected, only the administrator can change Answering Mode in general settings and select Ring for 0 Seconds Before Auto-answer. If this option is not selected, common operators can also change Answering Mode.

    Preset files: The version for Windows supports the preset files replacing configurations and inbound call prompt tones during installation. The configured config.xml file is placed in the directory where the installation program is located, and is automatically imported for configuration when the installation is complete. The audio files are renamed (as In.wav for the inbound call prompt tone and ring.wav for the RBT), placed in the \ring folder in the directory where the installation program is located, and automatically replace the default prompt tones when the installation is complete. Currently, WAV files are supported, in PCMA, PCMU, or G.729 format or containing PCM data with the sampling precision of 8 or 16 bits and sampling rate of 8 kHz to 48 kHz. Dual channels are supported.