Updated on 2024-02-05 GMT+08:00
Arrears
Handling Arrears
- If your account is in arrears, your cloud resources will enter a grace period and then retention period. For details about how to handle service suspension due to arrears, see Resource Suspension and Release.
- View the outstanding amount of your account in the Billing Center. Pay the outstanding amount by referring to Making Repayments (Postpaid Direct Customers).
Description
- With pay-per-use billing, fees are deducted based on the billing cycle of each billing item. If the balance is insufficient, the fee cannot be deducted in the previous billing cycle, resulting in arrears of MPC.
- If MPC is in arrears, the resource retention period starts. The data configured in MPC is retained, but you cannot access or use MPC. If the outstanding payment is not cleared before the retention period expires, data stored in MPC will be deleted and cannot be restored.
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