Help Center/ Host Security Service/ Billing/ Billing FAQ/ How Do I Unsubscribe from HSS Quotas?
Updated on 2024-12-02 GMT+08:00
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How Do I Unsubscribe from HSS Quotas?

If some of your HSS quotas are unnecessary and you want to stop billing for them, you can unsubscribe from them.

You can unsubscribe from HSS quotas billed in yearly/monthly mode. After the unsubscription, the amount that you did not use will be refunded. For details, see Unsubscribing from HSS Quotas Charged in Yearly/Monthly Mode.

The pay-per-use HSS quota is billed based on the actual usage duration. After HSS is disabled, you will not be billed. For details, see Disabling HSS Quotas Charged in Pay-per-Use Mode.

If you use a member account, grant the BSS Administrator permission to it so that you can unsubscribe from HSS using this member account.

Unsubscribing from HSS Quotas Charged in Yearly/Monthly Mode

You can unsubscribe from HSS quotas billed in yearly/monthly mode.

  • If you have unsubscribed from fewer than 10 resources in the current year, you can get full refund when unsubscribing from a quota purchased within five days (excluding the quotas whose orders are not paid).
  • If you unsubscribe from a quota later than five days after purchase, the handling fees and the consumed amount will be charged. The used cash coupons and discount coupons will not be refunded.

For more information, see Unsubscription Rules.

  1. Log in to the management console.
  2. In the upper left corner of the page, select a region, click , and choose Security & Compliance > HSS.
  1. Unsubscribe from different types of quotas.

    • Unsubscribing from server quotas:
      1. In the navigation pane on the left, choose Asset Management > Servers & Quota. Click the Quotas tab. The protection quota list page is displayed.
      2. In the Operation column of the quota you want to unsubscribe from, click .

        You can also select all quotas you want to unsubscribe from and click Batch Unsubscribe in the upper left corner of the quota list.

      3. On the displayed page, complete the unsubscription as prompted.

        For details, see Unsubscription Rules.

    • Unsubscribing from container quotas:
      1. In the navigation pane on the left, choose Asset Management > Containers & Quota. Click the Protection Quotas tab. The protection quota list page is displayed.
      2. In the Operation column of the quota you want to unsubscribe from, click .

        You can also select all quotas you want to unsubscribe from and click Batch Unsubscribe in the upper left corner of the quota list.

      3. On the displayed page, complete the unsubscription as prompted.

        For details, see Unsubscription Rules.

Disabling HSS Quotas Charged in Pay-per-Use Mode

To unsubscribe from the professional, premium, or container edition quota purchased in the pay-per-use mode, you just need to disable the protection.

  1. Log in to the management console.
  2. Click in the upper left corner of the page, select a region, and choose Security & Compliance > HSS to go to the HSS management console.
  3. Go to the protection list.

    • Server protection list: In the navigation pane, choose Asset Management > Servers & Quota. Click the Servers tab.
    • Container protection list: In the navigation pane, choose Asset Management > Container Management. Click the Container Nodes tab and click Nodes.

  4. In the Operation column of a server, click Disable or Disable Protection.
  5. In the confirmation dialog box, click OK.

    After protection is disabled, return to the protection list. The protection status of the server or container is Unprotected.

Parent topic: Billing FAQ