Help Center/ Customer Engagement Center/ API Reference/ Agent Workbench Interface Reference/ Appendix/ Events/ Events Related to Agent State/ Quitting the Busy State Successfully
Updated on 2023-09-27 GMT+08:00
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Quitting the Busy State Successfully

  • Identifier:

    AgentState_CancelNotReady_Success

  • Function:

    This event indicates that an agent quits the Busy state successfully.

  • Additional information:

    None

  • Example:

    {"message":"", "retcode":"0", "event":{"eventType":"AgentState_CancelNotReady_Success", "workNo":"49997", "content":null}}