Updated on 2023-09-27 GMT+08:00

Error Codes Returned by the CC-Gateway

Error Code

Description

0

The configuration interface is invoked successfully.

104-001

The recording download function is not enabled.

104-002

The user does not have the recording inspection or playback right.

104-003

Failed to delete the recording file because the file name is invalid.

104-004

Failed to delete the recording file because no drive mapping is configured.

104-005

Failed to delete the recording file because the recording file does not exist.

104-006

Failed to delete the recording file due to insufficient space.

104-007

The recording file format is not supported.

104-008

The recording format is not configured.

104-009

The recording file failed to be converted.

104-010

The recording node ID is not configured.

104-011

Failed to delete the recording file.

107-000

Failed to cache sign-in information and sign-in authentication needs to be performed again.

107-001

An exception occurs when the configuration interface is invoked.

107-002

Input parameter are invalid or mandatory parameters are empty.

107-003

Failed to log in due to incorrect user name or password.

107-004

Failed to configure the data.

107-005

Failed to invoke the configuration interface.

107-007

Authentication fails before interface configuration.

107-010

An exception occurs when an agent is added of agents are added in batches.

107-011

An exception occurs when an agent is modified of agents are modified in batches.

107-012

Agent query exception.

107-013

Failed to delete the agent.

107-014

Failed to add the role.

107-015

Failed to modify the role.

107-016

Failed to query the role.

107-017

Failed to delete the role.

107-018

Failed to add the called party.

107-019

Failed to modify the called party.

107-020

Failed to query the called party.

107-021

Failed to delete the called party.

107-022

Failed to modify the VDN.

107-023

Failed to query the VDN.

107-024

Failed to query the IVR flow.

107-025

The IVR flow file name is empty.

107-033

Failed to add the system access code.

107-034

Failed to modify the system access code.

107-035

Failed to query the system access code.

107-036

Failed to delete the system access code.

107-037

Failed to add the IVR service process.

107-038

Failed to modify the IVR service process.

107-039

Failed to query the IVR service process.

107-040

Failed to delete the IVR service process.

107-041

Failed to add the system VDN.

107-042

Failed to modify the system VDN.

107-043

Failed to query the system VDN.

107-044

Failed to delete the system VDN.

107-045

Failed to delete the system VDN because the VDN ID and VDN name do not match.

107-107 – 107-109

Used by ConfigProxy of the ipccbase.

107-064

Failed to add UAP multimedia users.

107-065

Failed to query UAP multimedia users.

107-066

UAP configuration exception.

107-067

Failed to change UAP multimedia user passwords.

107-068

Failed to delete UAP multimedia users.

107-069

Failed to query the UAP user registration status.

107-070

Failed to deregister UAP users.

107-071

The UAP user number is left blank.

107-072

The UAP user number is invalid.

107-073

The IP address is left blank.

107-074

The password is left blank.

107-075

The password length is out of range.

107-076

The password is different from the confirm password

107-077

The IP address type is not supported.

107-078

The length of the start number is different from that of the end number.

107-079

The end number is smaller than the start number.

107-080

The number quantity exceeds the upper limit.

107-081

Failed to verify the VDN permission, or the user number is not included in the VDN.

107-082

Failed to sign in to the UAP, or disconnection from the UAP.

107-083

Failed to send MML commands.

107-084

Failed to obtain the product type.

107-085

The product type cannot be identified.

107-086

Call prefixes are not configured for some numbers.

107-087

The number you want to deregister is not registered.

107-088

Failed to add the rest reason code.

107-089

Failed to modify the rest reason code.

107-090

Failed to query the rest reason code.

107-091

Failed to delete the rest reason code.

107-092

Either the intelligent recognition or dual-channel recording function can be enabled.

107-093

The parameter for adding or modifying a skill queue is invalid.

107-094

The value of authFlag is abnormal.

107-095

The input parameter is invalid and exceeds the value range.

For error codes returned by the CTI platform, see the following sections.