Help Center/ KooPhone/ User Guide/ Organization and User Management/ Managing Departments
Updated on 2024-07-22 GMT+08:00
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Managing Departments

On the department management page, an administrator can add departments and sub-departments, and edit and delete departments to maintain the organizational structure.

Adding a Department

  1. Sign in to the KooPhone console.
  2. In the navigation pane, choose Organizations and Users.
  3. In the upper left corner, select an organization.
  4. Choose Manage Dept > Add Dept.
  5. Set Dept Name, Upper-Level Dept, and (optional) Dept Code, and click OK.

    After setting the department code, you can search for a department by code on the department management page.

Follow-Up Operations

After adding a department, you can perform the following operations.

Table 1 Department management

Operation

Procedure

Editing a department
  1. Locate the row that contains the target department and click Edit Dept in the Operation column.
  2. Edit the department information and click Update.
    NOTE:

    By default, a level-1 department is generated for an organization. This department cannot be edited.

Adding a sub-department
  1. Locate the row that contains the target department and click Add Sub-dept in the Operation column.
  2. Set Dept Name and (optional) Dept Code and click OK.

Deleting a department
  1. Locate the row that contains the target department and click Delete in the Operation column.
  2. Click OK.
    NOTE:
    • Before deleting a department, delete all its sub-departments. Otherwise, the department cannot be deleted.
    • Deleted departments cannot be restored.