Help Center/ KooPhone/ User Guide/ Creating an Organization and Adding Department Members/ Adding Members to the New Organization and Department
Updated on 2025-11-27 GMT+08:00

Adding Members to the New Organization and Department

On the member management page, an administrator can check member details, add or remove members, change member departments, and invite users with personal Huawei accounts to organizations or management departments.

Constraints

By default, an organization can have up to 200 members, including those invited.

Adding Members to the New Organization and Department

  1. Log in to the KooPhone console. The KooPhone overview page is displayed.
  2. In the navigation pane, choose UNI Cloud Terminal > Organizations and Users.
  3. In the upper left corner of the page, select the organization to which you want to add members. Click Create Member on the Manage Member tab page.
  4. Enter member information by referring to Table 1, and click Save.

    Table 1 Parameters for creating a member

    Parameter

    Description

    Member Name

    Name of a member. A maximum of 20 characters are allowed. Spaces are not allowed.

    Member Account

    Account set by the administrator for a member. Enter the first half of the account. By default, the organization domain name suffix is included, for example, zhangsan01@abc.orgid.top.

    Mobile Number

    Mobile number of the member. This parameter is required when the email address of the member is not specified.

    Email Address

    Email address of the member. This parameter is required when the mobile number of the member is not specified.

    Set Password

    Password set by the administrator for the member. You can select Auto generated or Set now.

    The password must be a combination of digits and letters that contains at least eight characters and cannot contain three consecutive identical characters.
    NOTE:

    The member needs to change the password upon the first sign-in.

    Dept

    Department to which the member belongs.

    (Optional) More Information

    Employee ID, Position, User Group, and Expired (account expiration time)

Inviting a Member

  1. In the upper left corner of the Organizations and Users page, select an organization.
  2. Click Invite Member on the member management page.
  3. Enter the information about the member and click OK. Table 2 describes the parameters.

    Table 2 Parameters for inviting a member

    Parameter

    Description

    Name

    Name of a member. Enter up to 20 characters.

    Mobile Number

    Mobile number of the member. This parameter is required when the email address of the member is not specified.

    Email

    Email address of the member. This parameter is required when the mobile number of the member is not specified.

    Valid for

    The members invited must sign in to the system and activate the account within three days.

Importing Members

  1. In the upper left corner of the Organizations and Users page, select an organization.
  2. Click Batch Import Members on the member management page.
  3. Click DownloadFile Template to download the CSV file template, complete member information, and upload the edited file.
  4. Click OK to import members in batches.

    On the Manage Member page, click Import History to check the historical information about the imported members.

Checking Member Details

  1. In the upper left corner of the Organizations and Users page, select an organization.
  2. Click Manage Member and select the department to which the member belongs. You can search for a department name and select the department in the search result.
  3. Locate the row that contains the target member and click View Details in the Operation column. The Member Details page is displayed.

    Edit the member information.

Resetting a Password

You can reset passwords of managed Huawei IDs of members added to your organization.

  1. In the upper left corner of the Organizations and Users page, select an organization.
  2. Click Manage Member and select the target department. You can search for a department name and select the department in the search result.
  3. Locate the row that contains the target member and click Reset Password in the Operation column.
  4. On the Reset Password page, select Generate automatically or Set manually. If you select Set manually, enter a password. After setting the password, click OK.

Changing the Department

  1. In the upper left corner of the Organizations and Users page, select an organization.
  2. Click Manage Member and select the target department. You can search for a department name and select the department in the search result.
  3. Locate the row that contains the target member, choose More > Change Dept in the Operation column, select the destination department, and click OK.

Renewing an Account

  1. In the upper left corner of the Organizations and Users page, select an organization.
  2. Click Manage Member and select the target department. You can search for a department name and select the department in the search result.
  3. Locate the row that contains the target member, choose More > Renew in the Operation column, select the new expiration time, and click OK.

Freezing or Unfreezing a Member

  1. In the upper left corner of the Organizations and Users page, select an organization.
  2. Click Manage Member and select the target department. You can search for a department name and select the department in the search result.
  3. Locate the row that contains the target member and choose More > Freeze in the Operation column.

    • Only accounts in the Normal state can be frozen.
    • Frozen accounts cannot be used.
    • You can choose More > Unfreeze to unfreeze an account.

Removing a Member

  1. In the upper left corner of the Organizations and Users page, select an organization.
  2. Click Manage Member and select the target department. You can search for a department name and select the department in the search result.
  3. Locate the row that contains the target member, choose More > Remove in the Operation column, and click OK.

    • Accounts in the Normal state cannot be removed. Only accounts in the Frozen state can be removed.
    • Removed members can no longer use their accounts.