Updated on 2024-11-20 GMT+08:00

Diagnosing OS Faults

  1. Log in to COC.
  2. In the navigation pane, choose Fault Management > Diagnostic Tools. On the displayed page, in the OS Performance Diagnosis area, click Diagnose Now. The Create OS Performance Diagnosis Task page is displayed.

    Figure 1 OS diagnosis entry

  3. On the Create OS Performance Diagnosis Task page, click Add. Ensure that you have installed a UniAgent in advance, and the image and specifications must meet the OS diagnosis requirements.

    Figure 2 Selecting instances

  4. On the Create OS Performance Diagnosis page, select I agree to install the plug-in and collect data based on the Guest OS Diagnosis Service Frontend Data Collection License, and click Submit.

    Figure 3 Agreeing to the authorization agreement and submitting for diagnosis

  5. Check the diagnosis step by step. progress bar.

    Figure 4 Diagnosis in progress

  6. After the diagnosis is complete, view the diagnosis report.

    Figure 5 Viewing the fiagnosis report