Incident History

Scenarios

View the historical records of an incident, including the entire incident handling process.

Procedure

1. Log in to COC.
2. In the navigation pane on the left, choose Incident Management > Incident Center. On the displayed page, click the Pending tab and click the incident title to go to the incident details page.
   Figure 1 Incident details
   

3. Click Historical Handling Record.
   Figure 2 Viewing incident history