Updated on 2024-10-12 GMT+08:00

Configuring 2D Virtual Humans

A tenant administrator can configure virtual humans to select one when configuring the Avatar Reply diagram element in an IVR flow later.

Prerequisites

  • The 2D Digital Man feature has been enabled.

  • The Intelligent IVR feature has been enabled.

Procedure

  1. Sign in to the AICC as a tenant administrator and choose Configuration Center > Chatbot Management > Flow Configuration > Resource.
  2. Choose Virtual Human. The Virtual Human page is displayed.

    Figure 1 Virtual Human

  3. Click . The Create Virtual Human page is displayed.

    Figure 2 Create Virtual Human
    • Name: Enter a name. The value can contain a maximum of 64 characters and cannot contain special characters.
    • Description: Enter a description. The value can contain a maximum of 255 characters and cannot contain special characters.
    • Role: Select a role for the virtual human. To add role data, contact the system administrator.
    • Background: Upload a background image corresponding to the role resolution.
    • Positioning: Select a positioning setting mode.
      1. Position template: If this option is selected, you need to select a template.
      2. Precisely adjust: You can drag the virtual human to accurately adjust the positioning. Hover the pointer over the virtual human. When is displayed, hold down the left mouse button, keep the pointer in the image, and drag the virtual human to adjust the positioning.
    • Image Ratio: Set the ratio of the virtual human image to the original image.

  4. Click Save to save the configuration.
  5. (Optional) In the 2D virtual human list, you can perform the following operations on a 2D virtual human:

    • Click Edit to edit the 2D virtual human.
    • Click Delete to delete the 2D virtual human.